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LELA COVID-19 Notice


The Lela Team continues to be here for you and we remain hopeful that together, with each one of us doing our part, we can make a difference and help end this pandemic.  Our Lela offices are currently open and are operating in accordance with any effective statewide mandates, to help stop the spread of COVID-19. Although not a requirement, we encourage anyone interested in visiting our offices to please contact us at 1-800-228-4755 for an appointment, to ensure we can provide you with the best experience possible.  We are pleased to continue offering our programs and services in Louisiana.

LELA BORROWERS- COVID-19 Payment Relief: The Louisiana Education Loan Authority is offering payment relief to our Lela borrowers who are experiencing any financial hardship, related to unemployment, due to the COVID-19 pandemic.  During this time of national emergency, Lela is offering administrative forbearance for Lela federal loan borrowers who contact our servicer, Edfinancial, to request it. This forbearance will suspend any required payments on all of your eligible federal loans held by Lela.  During this time, interest accrues but will not be capitalized (added to the unpaid principal) at the end of the forbearance period.  While no payments are required during the forbearance period, you can always make extra payments to help lower the overall cost of your federal loan. To request an administrative forbearance, please call EDFINANCIAL toll-free, 1-800-337-6884 or by email customerservice@edfinancial.com

ASK LELA SERVICES TO STUDENTS AND FAMILIES: Lela remains committed to continuing to provide free Free Application for Federal Student Aid (FAFSA) completion assistance, scholarship opportunities for high school seniors and college access resources. If you need assistance with completing the FAFSA, please contact us, toll-free, at 1(844) 463-2372 or 1 (800)858-8198. You may also reach us via e-mail at info@lela.org.  To register for scholarship opportunities and to learn more about college access resources, please visit www.lela.org .

If you are a Lela student loan borrower and need to view your account, please click the “Forms and Account” Tab within our (www.lela.org) site to access your account details, through our third party servicer, Edfinancial, portal.

For information about refinancing your education loans to lower your interest rate or monthly payment, please visit www.lelarefihelp.org.

For information on supplementing your federal and/or state aid to help pay for college, please visit www.lelachoice.org .

If you need immediate assistance, please contact Joni Leggio at leggio@lela.org or Tricia Dubroc at dubroc@lela.org.

Stay safe and be well! The Lela Team